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If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter. ~ Gilbert Amelio

I wiped the sweat away from my forehead with the back of my hand and pointed to the ocean.2011_01220011

He raised his eyebrows questioningly.

Caliente. Mucho.

Que?

Have you ever tried to get a point across in a foreign language?

What if I told you that it can be just as difficult when both parties speak the same language.

A few years back a colleague was becoming increasingly agitated that some staff still didn’t know the direction and vision of our organization.

“We have to tell them,” I offered.

“We have told them. We sent that email…brought it up at the all-staff meeting, they’re just not listening!”

Words are a tricky thing. Even one word alone can mean a host of things to a host of people. If people are percieving the message in a way we did not intend, is that really their fault?

Perception is reality

If people aren’t hearing what you’re saying – maybe it’s time to change the way you’re saying it.

~ DIANA’S ENORMOUS BOOK OF QUOTES ~

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