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There is nothing so useless as doing efficiently that which should not be done at all.

Peter Drucker

Doing things that need to be done in a way that doesn’t make sense is one thing. At least you are doing things that need to be done.

Doing things that serve no purpose for the sole sake of just being busy with something is also a problem.

Not that I’ve never done that myself before. I tend to go there when I’m trying to avoid something!

In many organizations we document what we’re doing to show that we’re actually doing our jobs or to be accountable to our customers.

Fine. But how often do we ask ourselves why we are tracking the things we are doing, and once we have the information, how, or if, we will even use it?

It makes sense to be efficient, it’s something I strive for with the things that need to be done. Careful though, if doing something efficiently means that it is no longer effective, that’s a whole other can of beans you don’t want to open up!


What are you doing that you don’t need to be doing?